Returns & Exchanges
At FurnitureMarket, we want you to love your home, which is why we offer a 30-day return window on all furniture and decor items in their original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
- 2.Prepare for Pickup
Carefully disassemble your furniture if necessary and place all items back into their original protective packaging to prevent damage during transit.
- 3.Schedule Collection
Our specialized white-glove logistics team will contact you within 48 hours to arrange a convenient time window for picking up the items from your residence.
- 4.Quality Inspection & Refund
Once the items arrive at our warehouse, our team will perform a quality check, and your refund will be processed to your original payment method within 5-7 business days.
